Refund Policy

How can I get a refund?

Refunding money from AITCOM is a very easy and solid process. If you already paid the purchase by payment cards, you will be refunded to this specific card or to your bank account. In case you paid the purchase by Cash On Delivery, you will get it directly to your bank account.

Refund process is as per bank requisites which may take a period up to one month.


What are the cases I cannot have a Refund?

In any of the following cases:

  • In case that the Returned product is damaged or different from the original status provided by, some accessories is/are missing, packing is lost, not original product.
  • In case the purchase transaction happened more than 15 days ago.
  • In case the product was opened, or had a reverse engineering.
  • In case any of the warranty terms was violated.
  • In case the payment for this product had a fraudulent nature based on any financial/payment institution.


How can I get a Refund on my payment card?

Getting a Refund on a payment card is very simple. In case you paid by a payment card, you will be refunded to that specific card. It might take up to one month to get your refund.



In case I paid in Cash, how would I get my refund?

Making Refund is a very simple process. Paying in cash means the refund is by bank transfer to your bank account.